Attract and retain more customers

Projects range in length, typically from 4 weeks to 6+ months. The length of the process depends on the size and scope of the project. If you have a launch date in mind, we ensure the project is scoped to meet the launch.

Historically, we’ve achieved the best outcomes when we partner closely with our clients. This is because we’re able to stay closely aligned in our goals, even as priorities shift. We always adopt the working style of our company partner, whether regular conversations or asynchronous working is preferred. We may ask that client stakeholders and team subject matter experts participate in workshops in order to make sure the product experience aligns to the ideal user experience.

At the start of each engagement, we take busy schedules into account to create a clear project plan with expectations around meetings, workshops, communication channels, and reviews.

That is no problem -- we are adept at helping founders create MVP solutions and first-launch sites, leveraging our proven design process.

We’d be happy to help match you with a team that has the right expertise for your project, as we have an extensive network of technology specialists.

Yes! We are design consultants, and we try to match processes and methods to best meet the needs of our client’s businesses. Whether we’re doing experience design, branding, visual design, or design strategy, we generally go through the same process, but may perform different tasks in each phase depending on the project.

First, we get to know you, your business, your audience, your needs, your team. We empathize with the audience, performing various research tasks to best hypothesize their pain points and needs. This helps us frame the project and further define the best plan of action.

Next, we ideate with you and your team. Whether we’re writing scenarios for a new product or enhancement, or creating moodboards for a new brand and website aesthetic, we look at options and play with ideas to come up with creative solutions. We may pick a direction together, edit, refine, do some user testing or preference testing, and edit again.

Finally, we document our solutions, preparing for use by your technology team or marketing team. We support with design QA in the development process, and support efforts to further aid in adoption and scale.